Terms of Service

Company Information

These terms are between you and stellatrixa Ltd, a company registered in England and Wales with company number 97643125. Our registered office is located at 283 Mill Lane, Liverpool, L2D 5BV, Merseyside, United Kingdom.

Acceptance of Terms

By accessing or using the stellatrixa website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

These terms apply to all visitors, users, and others who access or use our services, including our corporate policy workflow automation software and related services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

Description of Services

stellatrixa provides corporate policy workflow automation software and related services designed to streamline business processes, enhance compliance, and improve operational efficiency. Our services include:

• Workflow design and implementation
• Policy management platform
• Compliance monitoring and reporting
• Training and support services
• Data analytics and insights
• System integration services

Detailed service descriptions and specifications are provided in separate service agreements and documentation.

User Obligations

When using our services, you agree to:

• Provide accurate, current, and complete information when creating accounts or using our services
• Maintain the security and confidentiality of your account credentials
• Use our services only for lawful purposes and in accordance with these terms
• Comply with all applicable laws and regulations in your jurisdiction
• Not attempt to gain unauthorised access to our systems or other users' accounts
• Not use our services to transmit harmful, offensive, or illegal content
• Not interfere with or disrupt the operation of our services
• Notify us immediately of any suspected security breaches or unauthorised use

You are responsible for all activities that occur under your account and for ensuring that your use of our services complies with your organisation's policies and applicable regulations.

Payment Terms

If you purchase services from stellatrixa, the following payment terms apply:

• All fees are quoted in Euros (EUR) unless otherwise specified
• Payment is due according to the terms specified in your service agreement
• We reserve the right to suspend services for non-payment
• All fees are non-refundable unless otherwise specified in your service agreement
• You are responsible for all taxes related to your use of our services

Data Protection and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

You retain ownership of any data you provide to us through our services. We will process your data in accordance with applicable data protection laws and our Privacy Policy.

Intellectual Property

The stellatrixa website, software, and services contain proprietary content, including but not limited to text, graphics, logos, software code, and design elements. All intellectual property rights in our services are owned by or licensed to stellatrixa Ltd.

Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable licence to access and use our services for their intended business purposes. This licence does not include the right to:

• Reproduce, distribute, or create derivative works from our content
• Reverse engineer, decompile, or disassemble our software
• Remove or modify any proprietary notices or labels
• Use our trademarks or branding without written permission

You retain ownership of any content you create using our services, subject to our rights to provide the services to you.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access to our services. We reserve the right to:

• Perform scheduled maintenance with advance notice
• Temporarily suspend services for emergency maintenance or security reasons
• Modify or discontinue features with reasonable notice
• Implement usage limits to ensure fair access for all users

Limitation of Liability

To the maximum extent permitted by applicable law, stellatrixa Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from your use of our services.

Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid to us for the services in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

We provide our services "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Indemnification

You agree to indemnify, defend, and hold harmless stellatrixa Ltd, its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of our services
• Your violation of these terms
• Your violation of any applicable laws or regulations
• Any content you provide through our services

Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence, and nothing in these terms affects your statutory rights as a consumer.

Termination

Either party may terminate these terms and your access to our services at any time, with or without cause, upon written notice. Upon termination:

• Your right to access and use our services will cease immediately
• We may delete your account and associated data in accordance with our data retention policies
• Provisions that by their nature should survive termination will remain in effect
• You remain liable for any outstanding fees or obligations

We may also suspend or terminate your access to our services if you violate these terms or engage in conduct that we determine to be harmful to our services or other users.

Force Majeure

stellatrixa shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, or government actions.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.

Entire Agreement

These terms, together with our Privacy Policy and any additional service agreements, constitute the entire agreement between you and stellatrixa regarding the use of our services and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us: